Margarent Heffernan gave a great TED talk about how companies and individuals have trended towards automation and efficiency, which to a large extent is a good thing. However, this can unravel quickly when the unexpected happens.
Margaret talks about how forward-thinking companies and agencies are now moving more towards a “just in case” model of management instead of “just in time” where everything is so planned out, that everything is exactly where it needs to be at just the right time. The theory behind “just in case” is that the unexpected will happen and when it does, the consequences can be devastating, unless you’re prepared to handle perfectly plausible situations even if they would be unexpected.
She gives the example of the Coalition of Epidemic Preparedness (CEPI), whom are creating vaccines for a wide array of diseases, many of which may never come to pass. It’s incredibly inefficient and expensive, but the benefits of being prepared for when an epidemic
might does come far outweighs the costs.